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Frequently Asked Questions

How do I cancel my subscription?

Cancelling your subscription is easy. Simply reach out to us via email at lalvosupport@gmail.com, and we'll take care of the cancellation process for you. No questions asked. Your membership will be promptly cancelled, ensuring a hassle-free experience for you.

How do I upgrade or downgrade my subscription?

Upgrading or downgrading your subscription is easy! Just reach out to us at support@lalvo.org, and we'll take care of everything for you. Whether you want to level up your subscription or make adjustments, we're here to ensure your subscription fits your needs perfectly. Simply send us an email, and we'll handle the rest!

Do I seriously get unlimited edits and updates every month no matter the size?

Absolutely! You truly do get unlimited updates and edits every single month, no matter the size of your website or the plan you're on. Whether you want to make small tweaks or completely redesign half of your website, it's all covered – we won't charge any extra setup fees for that. Our goal is to make your website experience as hassle-free as possible, so you can relax knowing that we've got everything handled. Plus, you have the flexibility to access your website through our software if you prefer, giving you the freedom to make any changes you want. Your website is in good hands, and we're here to support your online presence every step of the way!

Is the $497 setup fee affected by the size of my website's requirements?

The $497 website build fee is intended to cover the development of a website up to 10 pages, ensuring a solid online presence. If your web project requires additional pages and content, resulting in a website larger than 10 pages, the setup fee will be adjusted accordingly. As each project is unique and tailored to your specific needs, we recommend booking a call with us to share your website requirements, including the desired number of pages and details about the website you want, and we'll be delighted to provide you with a customized quote for the setup fee that aligns with your web project's scope.

Do I lose my website if I stop paying my subscription?

If you decide to discontinue your subscription and stop making monthly payments without downgrading or making any changes, your website will no longer be accessible online. However, please rest assured that we will not delete your website. It will be securely stored, so if you choose to return and renew your plan in the future, you won't need to pay the setup fee to reinstate it.

If you're looking to maintain your website presence while enjoying unlimited updates and edits from our team each month, we recommend considering our most affordable plan at just $47/month. This plan ensures your website stays hosted and active, providing you with the flexibility to manage your online presence effectively.

When does the monthly subscription fee start?

After you choose one of our three plans and click the "Sign Up" button, you'll be taken to a page where you can buy the $497 website build fee. Since our team finishes creating your website in a week or less, the monthly subscription fee for the website package you've chosen will begin after one week from when you purchased the website build fee.

Please keep in mind that if you need a website with more than 10 pages, it's best to schedule a call with us so we can discuss your specific website needs in more detail as the $497 only covers a website that has 10 pages or less.

Can I use a custom domain?

Yes, you can use your own domain or get a free domain from us. A custom domain is more professional and also helps with ranking on Google, but it can be added later.